Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wuffle_

Wuffle_

March 5, 2025

5  out of  5
rating by Wuffle_
"Ginny was fantastic to work with and she helped me find a much better plan than what I previously had. She helped me get through a process that I expected to be slow and painful and made it quick and incredibly pleasant. :)"
We responded:
"Thank you for your feedback! We're thrilled to hear about your positive experience and how Ginny exceeded your expectations with her efficient and pleasant service."
Profile photo of Donna Stanley

Donna Stanley

February 25, 2025

5  out of  5
rating by Donna Stanley
"Trevor was SO helpful and I received a quote much lower than the annual renewal from my prior carrier. I would highly recommend Drake Good State Farm"
We responded:
"Thank you for your positive feedback, Trevor! We're thrilled to hear you found our services helpful and affordable. Your recommendation means a lot to us!"
Profile photo of Brad Wilson

Brad Wilson

February 11, 2025

1  out of  5
rating by Brad Wilson
"State Farm had their second "billing glitch" in the past few months that messes up our bill. We pay exactly what our bill says, we even call the office to confirm the amount, but next we we have an additional $400 dollars we have to pay to make it up. Never met this agent that takes our money and has his stuff tell us too bad pay it. Seems like the bill fluctuates and we have to keep calling in to be given the run around of what is going on. I cannot stress this enough, avoid this office if you care about clear and transparent billing. They are no help. Edit Reply: Billing issues are a State Farm issue, you represent State Farm, you should be able to figure out how to cover your company's error."
We responded:
"Thank you for the feedback, Brad. I am sorry to hear about your experience with State Farm's billing department. Unfortunately, we do not control billing within our office. This is handled with State Farm and not our office. We understand your frustration and don't like surprises ourselves, but this is out of our control. If there is anything we can do, we would be more than happy to help. "
Profile photo of Emily Teepe

Emily Teepe

February 7, 2025

5  out of  5
rating by Emily Teepe
"Getting insurance for my new camper was very fast and simple! Thank you Ryan for your help! On 2/5/25 I met with Ginny and she helped save money on my auto insurance. She was personable, knowledgeable, and professional. Thank you Ginny!"
We responded:
"Emily, so glad Ryan was able to assist you in setting up your camper! Thanks for being part of the State Farm family!"
Profile photo of Barbra Herdt

Barbra Herdt

February 6, 2025

5  out of  5
rating by Barbra Herdt
"Angel was exellent in going over details of both insurance policies. She was kind, patient and knowledgeable."
We responded:
"We're thrilled to hear that Angel was helpful with your insurance needs. Her dedication to clear and kind service shines through. Thank you for sharing your positive experience!"
Profile photo of Cherie McMicken

Cherie McMicken

February 5, 2025

5  out of  5
rating by Cherie McMicken
"I have been with them since 2012 and cannot be happier. Angel has reached out to me regularly to make sure I have everything I need, and to ensure that I do not miss out on any opportunities. I cannot recommend them enough!!"
We responded:
"Thank you for sharing your positive experience since 2012! We're thrilled to hear about the proactive service you've received, ensuring you're fully supported and well-informed. Your recommendation means a lot to us!"
Profile photo of Aja McAdams

Aja McAdams

February 3, 2025

5  out of  5
rating by Aja McAdams
"Angel was extremely helpful and kind, and had excellent customer service skills."
We responded:
"Thank you for your kind words! We're thrilled to hear that Angel provided you with such great service. We always strive to maintain high standards."
Profile photo of Kacie Kenton

Kacie Kenton

January 23, 2025

5  out of  5
rating by Kacie Kenton
"Ginny was amazing! She answered all my questions thoroughly and was able to set me up with an auto policy that was less than I was currently paying. It was so nice to speak to a real local person and I feel I can trust Ginny and this company if I am ever in need."
We responded:
"Thank you for your uplifting feedback! We’re thrilled to hear Ginny provided exceptional service and you found our policies to be cost-effective. We are always here to help anyway we can. Thank you Kacie."
Profile photo of Jouhara Gibbs

Jouhara Gibbs

January 17, 2025

5  out of  5
rating by Jouhara Gibbs
"Angel gave great customer service and was accurate all the information she give me. She amazing"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Angel and her dedication to providing accurate information. Your satisfaction is our top priority. Have a great weekend!"
Profile photo of Brittney Kovacs

Brittney Kovacs

January 13, 2025

5  out of  5
rating by Brittney Kovacs
"Ginny Willey was awesome! She broke everything down so I could fully understand the terminology and decide what I wanted to do without any push back. She explains the plans and how they are broken down in a way that simplifies every part. Hands down the best!"
We responded:
"We're thrilled to hear that Ginny provided such exceptional assistance and clarity! Thank you for sharing your positive experience; your satisfaction is our priority."
Profile photo of Keana Dallas

Keana Dallas

January 9, 2025

5  out of  5
rating by Keana Dallas
"Ginny is AMAZING! She is very knowledgeable and was so informative on the topics we spoke about during my appointment. I'm confident that if i need anything concerning my insurance I can call Ginny and she'll provide the best help."
We responded:
"I am happy to hear about your great experience with our team. If you ever need any quotes in the future, please give us a shot to see what we can do for you. Thank you for taking the time to leave us a review Keana."
Profile photo of shihab Bargawi

shihab Bargawi

January 9, 2025

5  out of  5
rating by shihab Bargawi
"Friendly and very professional, whenever i request any assistance , the team is always providing a great and quick assistance"
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to hear you received friendly and professional assistance from our team. Your satisfaction is our top priority."
Profile photo of Stephanie Hacker

Stephanie Hacker

January 8, 2025

5  out of  5
rating by Stephanie Hacker
"Ginny is nothing short of amazing! She takes great care of us on behalf of Drake Good! Thank you Ginny! From The Hackers."
We responded:
"We're thrilled to hear about your wonderful experience with Ginny! Her dedication to providing top-quality care reflects our commitment to excellent service. Thank you for sharing your feedback!"
Profile photo of Georgie Hadjis

Georgie Hadjis

January 7, 2025

5  out of  5
rating by Georgie Hadjis
"Ginny was wonderful to work with helping us get the most out of our policy and great discounts. Thankful to have people that help us even from so far away!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Ginny provided you with excellent assistance and that you're satisfied with your policy's benefits. Your satisfaction is our top priority!"
Profile photo of Candace Parker

Candace Parker

December 10, 2024

5  out of  5
rating by Candace Parker
"Angel Rios is an amazing person to work with. Highly recommend. She took me from my old insurance because she offered the best deal."
We responded:
"Thank you Candace for the review. I am glad we were able to get you an amazing insurance deal. We are always here to help. "
Profile photo of J G

J G

November 26, 2024

5  out of  5
rating by J G
"Ginny has always been absolutely fantastic when providing answers or documentation. I highly recommend this agency. Prices are very competitive and customer service is off the charts."
We responded:
"Thank you so much! We provide the best insurance experience and work to get the best rates possible. We appreciate you choosing us. Have a great weekend!"
Profile photo of Malory Rundell

Malory Rundell

November 21, 2024

5  out of  5
rating by Malory Rundell
"We just moved to the area and this office has been great to work with getting our insurances situated. Trevor was great setting up our renters insurance and Ginny was wonderful to with getting our autos transferred and set up. I would definitely recommend them!"
We responded:
"Thank you Malory. We appreciate you choosing our team. I am glad to hear the transfer of auto insurance went smoothly and we were able to get you into a renters policy. We are always here for you whenever you need us. "
Profile photo of Michael Shipley

Michael Shipley

November 20, 2024

5  out of  5
rating by Michael Shipley
"Angel Rios has been the best insurance agent I have ever worked with. She is very knowledgeable and always quick to respond. She genuinely cares and is always looking out for my interests. I would highly recommend Angel for your insurance needs."
We responded:
"Thank you Michael. We appreciate you taking the time to leave your feedback and a review. We are always here to help however we can. Have a great rest of your week. "
Profile photo of Jordan Peetz

Jordan Peetz

November 15, 2024

5  out of  5
rating by Jordan Peetz
"Samantha was able to get me more coverage for less than I was paying with a different company. She helped me understand what I would be covered for."
We responded:
"I am glad we were able to provide you amazing insurance coverage for a great rate. We appreciate the review Jordan. Have a great weekend!"
Profile photo of Erin Huffman

Erin Huffman

November 14, 2024

5  out of  5
rating by Erin Huffman
"Jenny was amazing to work with! She was very helpful and polite. She was efficient and kind. Thanks for your help!"
We responded:
"Thank you, Erin! We appreciate you taking the time to leave us a review. We are always here to help and provide the best insurance experience. Have a great weekend!"
Profile photo of Sabrina Holmes

Sabrina Holmes

November 14, 2024

5  out of  5
rating by Sabrina Holmes
"Working with Ginny is a wonderful experience. She is very kind, knowledgeable, patient, calm and deserves a 10+. She helps you to understand the right information on the type of insurance you need. I thank her for all her help."
We responded:
"Thank you so much for that amazing review Sabrina. We appreciate you choosing us and I am glad to hear about your great experience with our team. Thank you for the feedback. Have a great weekend!"
Profile photo of Nevres Genc

Nevres Genc

November 11, 2024

5  out of  5
rating by Nevres Genc
"Ginny is my go to for all my insurance needs, unparalleled service"
We responded:
"Thank you Nevres! We appreciate you choosing us as your insurance provider. We are always here to provide the best insurance service. Have a great week!"
Profile photo of mark

mark

November 8, 2024

5  out of  5
rating by mark
"I’m very happy with the service at the Good agency. Angel has done a wonderful job helping me and answering all of my questions. It’s a much more personal experience here than my past carriers."
We responded:
"Thank you Mark! We appreciate the kind feedback and are happy to hear about your experience. We are always here to help however we can. Have a great weekend!"
Profile photo of John Colyer II (JC2HANDS)

John Colyer II (JC2HANDS)

November 7, 2024

5  out of  5
rating by John Colyer II (JC2HANDS)
"UPDATE Even on snowy days, Drake's office is there to help! I just landed a new commercial contract, and needed to send a declaration over. Samantha answered, working from home, and was able to get everything taken care of ᕙ⁠(⁠ ⁠ ⁠•⁠ ⁠‿⁠ ⁠•⁠ ⁠ ⁠)⁠ᕗ UPDATE Drake's office continues to be amazing! I had the privilege of talking to Samantha today, getting our cars switched over, and she was fantastic. When your vehicle breaks down over the weekend, making you spend the last two days getting it traded in (and going through the headaches of dealership protocols), it's is SOO refreshing to have someone like Sam to talk to on Monday morning. She got them one car pulled off, added the new one, and made sure everything was perfect before letting me go. Drake, your staff is awesome!! We had the privilege of being moved to Drake's office, after our original agent moved on. I met and spoke with Drake and his amazing team, who got to know more about our current position at the time, and made sure we had everything in place that we needed. I have spoken with Calli numerous times over this last year, and she has always been there to answer every question and provide solutions. I had the opportunity to meet with Calli face to face today, and again am amazed by her knowledge and willingness to explain the best options. Thanks again!"
We responded:
"John, wow thank you for the review! We have been so blessed by you and your family! We are honored to be taking care of you and what matters most to you! I know Callie really enjoyed her time meeting with you and getting to learn more about your family and your business! Thank you for such an incredible review. I will make sure Callie gets to see it!"
Profile photo of Jim Hendrix

Jim Hendrix

November 6, 2024

5  out of  5
rating by Jim Hendrix
"Angel handled my move from progressive back home to State Farm where my insurance started back in t977 and for decades beyond. She made the process smoth and instilled confidence in her and her team. She explained everything clearly and concisely but had time to make it fun too. I want an agent who knows me and works for me to give the service that makes all the difference over Flo & the gecko. First class service all the way!"
We responded:
"We appreciate you choosing us Jim! I am glad to hear that the transfer process went smoothly. We are always here to help with all things insurance. Have a fantastic week!"